Integration Company based in USA and Australia

BUSINESS OBJECTIVE

• B2B platform where companies can connect and interact with their customers from their existing CRMs, communicate using chatbots, do image and sentiment analysis, etc using the AI services
• To provide an analytics platform where the customers can effectively manage their social media presence, analyze trends and provide tips to increase the reach.

SOLUTION

• Web Application
• Integration with different CRMs and social media platforms
• A robust chatbot solution for customer support that can be integrated with any website.

BUSINESS BENEFITS

Exponential increase in quality of customer service and ability for customers to reach out to brands using social media

TECHNOLOGY

• AWS Stack
• React

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